What should I consider when preparing a location for my new spa?

The location of your new spa.

DO NOT place your spa within 10 feet of overhead power lines.
Allow for service access. Make sure the spa is positioned for access to the equipment compartment (under the LED touchpad).
Consider the view. Determine the view and landscape you will want to enjoy while using your spa. Also consider the view of neighbors and other privacy concerns.
A path leading to your spa which is free of dirt, fallen leaves, and grasses, will help ease the maintenance of your spa water.

The foundation of your new spa.

Consider the surface and pad requirements of your spa. When filled with water and people, your spa could weigh approximately 3,000 to 4,000 pounds.
The foundation must be a uniformly firm, continuous, and level setting. The recommended foundation is a concrete pad with a minimum thickness of four (4) inches with steel reinforced cross bars throughout. As an alternative to concrete, you may want to order our convenient Spa Pad.
When installing your spa on a wood deck or balcony, the same load requirements must be met. Total load may be as much as 90 pounds per square foot.
Consider that the surface will likely come into contact with water and care for slippery conditions should be considered.

The delivery of your new spa.

Consider the delivery route needed. A standard delivery will need to navigate fence gates, trees and shrubs, steep inclines, existing pools, dog houses, and overhead wires.
Plan a delivery route to the location which provides ease of access for the dimensions of your spa, which will generally be tipped on its side, and needing clearance of:

Free-Spirit and Laguna Series....................On Shipping Pallet = 85" L x 37" W x 87" H (700 lbs)
Avalon Series..................................................On Shipping Pallet = 79" L x 30" W x 72" H (800 lbs)
BellaGrande Series.......................................On Shipping Pallet = 94" L x 37" W x 99" H (490 lbs)

Failure to consider these important factors may result in special circumstances not covered in a standard delivery.

Click for Details about Hot Tub Spa Shipping

The electrical requirements of your spa.

Notice: When installed, the electrical wiring of the spa must meet all applicable state and local codes. The electrical circuit must be installed by an electrical contractor, and is typically not included in the standard delivery.
Our spas require an electrical supply of 240 VAC, 50 Amps, 60Hz. (40 Amps for 1 pump models).
All 240V hot tubs must be hard wired to a GFCI power supply. Failure to follow the electrical requirements will void both the manufacturer's warranty and independent testing certification listing.
To reduce the risk of electrical shock, the bonding terminal connector should be bonded with a No. 6 AWG solid copper wire to any metal ladder, water pipes, or other metal within 5 feet (1.5m) of the spa to comply with local requirements.
All 110V hot tubs must be either hard wired to a GFCI power supply, or have an appropriate outdoor cord with a built-in GFCI.

 

General Considerations for Indoor Installations.

In addition to special consideration for the delivery route of door height and width, stairs, and other indoor obstacles, the installation of your spa indoors requires a few extra planning considerations.
It may be well worth the investment to speak with a licensed contractor to make sure all local building codes are met, and the installation can occur safely, and that load requirements can be met.
Plan for a floor drain or some other method of draining the water from your hot tub.
The floor and wall surfaces will be subject to constant high-humidity levels, and as such should be evaluated for appropriateness. Also consider a ventilation exhaust fan to help control the high humidity levels created by your spa.

General Considerations for a spa cover.

Keeping an insulating cover in place anytime the hot tub is not in use will reduce the time required for heating, thereby minimizing operating costs.
A properly placed cover also has the added benefit of being an obstacle, deterring children from entering the spa unsupervised.

General Considerations for Safety.

Three general safety concerns exist with any body of water: drowning, electrical shock, hyperthermia. Following the operating guidelines of your owner's manual, and advice from your dealer and local contractor, will help ensure many long years of safe enjoyment.

Installation Guidelines

1) Spa requires 18" minimum clearance around all sides of the spa to avoid the potential of additional service charges.

2) Spa must be located on a structurally sound, level surface. Level surface is defined as a surface whose pitch is less than 1/4" over 4'. Consult a qualified building contractor or structural engineer before you place the spa on an elevated deck or an indoor location. If shimming is required, it is the customer's responsibility to support the entire footwell area as well as the entire perimeter of the spa cabinet. Spas improperly/not supported will warp and void your warranty.

3) Floor load capacity must be a minimum of 100 lbs. per square foot and must meet your local building codes.

4) In most cities and counties, permits are required for the installation of electrical circuits or the construction of exterior surfaces.

5) Spa can not be installed on asphalt.

6) Spa can not be placed directly on a gravel or lawn surface.

7) White Glove Delivery crew is not equipped to level and/or repair spa sites.

8) Spas placed on slate, brick or paver, laid in dead sand or stone dust must be checked regularly to ensure that the spa remains level. Periodic adjustments are usually necessary, which would require that the spa be drained and removed from the surface. The surface must be leveled before the spa can be put back. Failure to maintain a level surface will cause your shell and/or cabinet to warp, voiding your warranty.

9) When placing spas on pressure-treated landscape timbers, the entire perimeter as well as the footwell must be completely supported. This method of installation must be checked for movement and/or settling and corrections to the level of the spa and the surface it rests on must be made.

10) Spas installed indoors must be placed on a non-porous surface with a floor drain. Do not put the spa on a carpet. Water will accumulate around the spa, so flooring materials must provide a good grip when wet. Water damage caused by indoor or outdoor spas is not covered under any Spa warranty.

11) All spas installed indoors must have an adequate method of ventilation. Humidity will naturally increase with the spa installed. Water may get into woodwork and produce dry rot, mildew or other problems. Good ventilation is also required to prevent airborne bacteria. An architect can help to determine the proper amount of ventilation required.

12) Customer understands a Ground Fault Circuit Interrupter (GFCI) MUST be installed by a licensed electrician prior to the electrical hook up of the spa.

13) Price of spa does not include electrical upgrades or any electrical work of any kind, including required (GFCI) breakers. All electrical work must be performed by a licensed electrician.